I think that’s all 100% accurate and we’re seeing it really all the way through the supply chain, which is under enormous strain. So with this spike and shift to e-com, just some data that we’ve seen across our network, on-time delivery percentage at an aggregate level has slipped from about 90% to 70% over the last two months. We’ve also seen a spike in exceptions, 200% over the last month. So the issues that are happening all the way through the network that is under strain and how that manifests and sort of miss customer expectations, it’s pretty dramatic.
Gabe Larsen: (05:31)
, from a data perspective, if you had to pin it, are companies actually meeting expectations when it comes to delivery during COVID? It sounds like there’s struggles; that the supply chain is having problems.
Michael Miller: (05:46)
Absolutely. Absolutely.
Vikas Bhambri: (05:50)
Mike, you’ve probably seen this because I noticed something I’d seen for the first time, the other day. As I was mentioning, I bought a cake online, first time ever, cakes being delivered. And when I went to see the tracking, basically it was a tracking link to UPS and they had said that due to things beyond their control, orders were being delayed and I actually got my cake a day later than what was intended. What are you seeing from that side? Because it’s interesting. I think the delivery functions are also having their own issues, which impacts the brand bulgaria phone number list doesn’t necessarily control that.
Michael Miller: (06:32)
Yeah, absolutely. So the carriers in general, and we restricting data access in ways that disrupt productivity have relationships with pretty much every carrier in North America, and they are absolutely straining to keep up with the overall surge betting email list of demand. And you see that again and slippage and on-time delivery percentage.